Shipping Policy

Preloved by GBJ offers worldwide shipping.

All orders are carefully packaged with attention to detail to ensure they arrive in excellent condition. Orders are processed and dispatched within our standard handling timeframe.

We aim to keep shipping costs as competitive as possible; however, rates may vary depending on destination.

Please note that delivery times are estimates and may vary due to courier delays, customs processing, or external factors beyond our control.

Customers are responsible for providing accurate shipping details at checkout. Preloved by GBJ is not liable for lost or undelivered items due to incorrect address information.

For any further enquiries, please feel free to contact our team.

Return & Exchange Policy

At Preloved by GBJ, we operate a no refund & exchange policy. If you have changed your mind about your purchase, you can initiate re consign and we will happily find you a buyer for your item.

If you have any queries regarding our return & exchange policy, please feel free to contact us.